No, you have to register as a member to place an order. However, you can still browse products and check out the SoulGreen website before you register. Registration is free and there is no obligation to shop after you have registered.

You can enjoy free delivery upon HK$250 order amount.

We deliver on Monday to Sunday (except public holidays). The cut off time is 12pm, delivered soonest in 1 days.

Once your order’s gone through, you should receive an email with an order number. If you don’t receive an email, double-check that you’ve spelled your email address correctly. Or, go check the junk mailbox. If you’ve checked and you’re still unsure, please contact our hotline at +852 3585 7138 for further assistance.

We will charge for HK$45 for delivery. (additional delivery cost for Tung Chung, Ma Wan, Airport, Discovery Bay and Islands).

Please contact our CS hotline +852 3585 7138 as soon as possible for further assistance.

Please contact our CS hotline +852 3585 7138 as soon as possible for further assistance.

Please inform our team as early as possible at +852 3585 7138 for reschedule the new delivery date or time. If the order has been sent out already, we might charge you an extra delivery cost for rearrange the delivery.

No, the points don’t expire as long as you are our member.

Yes, there is an expiry date printed on every coupon. You have to redeem the discount before the expiry date.

There will be “coupon code” printed on the coupons. Just simply type-in the “coupon code” on the box of cart check-out page and click “Apply code” to redeem the special discount.

You will receive an email with birthday coupon code 7 days before your birthday.

The coupon will be invalid if you didn’t redeem it before the expiry date. The points will NOT be returned by SoulGreen.

The coupon will not be reissued or returned by SoulGreen.

Except for collection of instant/ready to eat salad, we advise you to wash our vegetable before preparation or serving.

We do not have our own shop. You can purchase our products in our distributing network: Wellcome, ParknShop, YATA, Hong Kong Flavour and Pret A Manger, etc. Please check out our full distributing list at this link: https://www.soulgreen.com.hk/sales-network/.

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